PLEASE NOTE, WE ARE NO LONGER TAKING CREDIT CARD PAYMENTS ONLINE.
WE CAN HOWEVER TAKE PAYMENTS VIA CASH. PLEASE ORDER AS NORMAL AND YOU WILL RECEIVE DIRECTIONS FOR PAYMENT OPTIONS AT CHECKOUT.
Herbies Seeds ship worldwide but we ask you to check your local law before ordering, as laws differ from country to country, state to state and by ordering, you are confirming that you are ok to do so.
Is your shipping discreet?
At Herbies Seeds, we go to every effort to make sure your order reaches you as quickly and securely as possible. All packaging is completely discreet, and we take great care in ensuring your order is packaged to minimise risk of damage.
For your privacy all orders are sent in a plain brown unmarked "jiffy" padded envelope.
Only your name and address will appear on the package and there will be no mention of the contents or our company name on the package.
We also offer various Stealth Shipping options. For more information visit our Seed Shipping Page.
Do you accept postal orders?
Yes. Herbies Seeds accept a range of orders by post. Simply make your selections and on viewing your shopping cart instead of pressing the green Checkout Now button use the print order form option or you can write your required items on a piece of paper and enclose it with the correct payment and send it to the address below. Please ensure you enclose shipping costs for your chosen delivery method.
With this form please enclose your payment which may be by Cash, by UK Postal Orders, or by UK Money Order or UK Bankers Draft. We do not accept International Money Orders as it is not possible to process these within the UK, if you are ordering from outside the UK we only accept Cash. Please DO NOT send Money Orders or Cheques drawn on a bank outside of the UK as they may have to be destroyed and you will not receive your order. Please write the full Shipping name and address clearly on the form. Please note we accept cash in GBP pounds sterling, Euros ,US Dollars, Canadian Dollars and Australian Dollars.
Please make sure that all the above are made payable to our store name HOCUS POCUS not Herbies Seeds, and that you use an insured trackable option to send to us.
Postal payments should be sent to:
36-38 St James Street
Once I have ordered, how do I obtain my tracking number?
You will automatically receive an e-mail to confirm receipt of your order. (If ordering over the phone, you can request it on completion of payment). You will receive an e-mail on despatch notifying you of your tracking number, (if ordering over the phone, you can request it on completion of payment) and that the order is being processed. Orders are normally processed between 9 am and 5.30 pm Monday - Friday UK time.
If you have not received your tracking number, please remember to check your junk mail folder before contacting us as e-mails do not always end up in your inbox.
Please note that orders shipped via standard Airmail have no tracking information.
How long will it take for my parcel to arrive?
We do quote three working days for orders to be processed with U.K. Mainland deliveries usually taking between 1-3 working days and are sent 'recorded, signed for', which makes them easy to track. Should you not be at home when a delivery is attempted, your postman will leave a slip through your door and your package will be returned to your closest main post office, waiting for collection. If you do not collect your parcel it will be returned to us and we will then contact you to confirm that your address details are correct so that we can reship if it does eventually arrive back with us.
99% of International orders are usually delivered within 7 - 10 working days, however they can take up to 21 working days, but this is quite rare. International orders are sent 'Track and Trace' and most countries do not require a signature on delivery so will normally be posted through your letterbox, size permitting. If not, it will be returned to your local post office and a card left through your door, notifying you of an attempted delivery and your package is awaiting a pick up. Should this occur, please collect your order from your local post office.
Please check if your country is an ‘Airsure’ Country (a country where a signature is not required)
Please also be aware that we do send to some countries signature required and some countries without a tracking number.
My seeds are damaged/faulty, what should I do?
In the highly unlikely event that an item sent to you is found to be faulty, you may send it back to us for a replacement. We will refund the cost of sending the item back to us.
What is your Returns Policy?
Herbies Seeds require contact by phone, post or e-mail as goods sent back without prior consent from Herbies Seeds will be sent back at your cost. If you would like to return items brought from this website, you may do so within 7 days of receiving your purchase. Items returned must be in a new and unused condition. We will refund the cost of the items; however shipping charges are non-refundable.
Do you have an Exchange Policy?
Yes. If you would like to exchange your items for different products in our range, you may do so within 7 days of receiving them. Items returned must be in a new and unused condition and in their original unopened packaging. Please detail which items you would like as replacements. We will charge your card for the cost of sending these replacements out to you, as well as any extra balance that your updated order may incur. Please note that our return policy also applies.
Is shipping included in seed prices?
No. Shipping will be charged on top of the total cost of seeds you wish to purchase.
Do you ship in original breeders packs?
We ship all seeds in their original breeder’s packs with the exception of single pick n mix seeds, which are removed from their original breeder packaging and repackaged by Herbies Seeds.
However, if using Super Stealth shipping, seeds are removed from their original breeders packaging and put into individually labelled mini bags. If you are worried about your privacy and security, this is the option for you!
Will I get free seeds with my order?
Yes. For Herbies Seeds latest free seed offers visit our Free Seeds page.
I have a discount code, where do I use it?
If you have one of Herbies Seeds many discount codes paste it into the Promo Codes box on checkout.
Methods of Payment.
Cash can be sent in the post. Please be sure to send it to us via a secure postal service that is track able, as we cannot be held responsible for any loss in the mail. From the checkout follow the instructions for cash payments or you can write your required items on a piece of paper and enclose it with the correct payment and send it to the address below. Please ensure you enclose shipping costs for your chosen delivery method and send you orders to: Hocus Pocus 36-38 St James Street King's Lynn Norfolk UK PE30 5DA
Can I buy single seeds?
Yes. Some seeds are available to purchase as single seeds on Herbies Seeds. Alternatively you should visit our dedicated single pick n mix seed website at Herbies Pick N Mix Seeds.
How do we know that you are a legitimate company? Will we receive what we have paid for? Do you have a shop, warehouse or a place where we can visit?
Hocus Pocus, owner of this website, have been trading for 20 years, 10 years online, with testimonials to our quality of service all over the internet.
You can visit our store from 9.30am - 5.30pm Monday - Saturday. For directions see Contact Us.
I want some seeds but they’re out of stock. Could you notify me when they’re available again?
Yes. If you sign up to our 'Back In Stock' list we'll contact you via email once we have your selected seeds back in supply.
I’ve got my seeds, how do I grow them?
Herbies Seeds only sell seeds as souvenirs and for storage to preserve natures genetics. Although our seedbank is full of the world's finest and rarest varieties from the World's premiere breeders, current UK Laws only permit sale for the aforementioned purpose. For this reason we are unable to entertain any enquiries regarding germination, yields, potency etc. as germination/cultivation of cannabis seeds is illegal in Great Britain.
We are legally unable to answer any emails on this subject and if we believe seeds are being purchased for any illegal purpose the sale will be refused.